Services, turnaround, warranty, contact, address and accreditation claim
Checked August 2, 2026Public with cautionDJI-Listed Dealer; Provider-Claimed DJI Repair-Centre Accreditation
Heliguy
North Shields, Tyne and Wear, United Kingdom
Service profile
- Provider type
- DJI-Listed Dealer; Provider-Claimed DJI Repair-Centre Accreditation
- Service execution
- Mixed
- Service area
- United Kingdom repair intake with courier collection/return or drop-off. Remote support is available before intake.
- Physical service location
- Unit 9, Jupiter Court, Orion Business Park, North Shields, Tyne & Wear, NE29 7SE, United Kingdom
- Walk-in
- Confirmed
- Mail-in
- Confirmed
- Diagnostics and estimates
- Remote diagnosis may resolve some issues. Otherwise, an online ticket is opened, equipment is inspected and a quote is issued. Work starts only after approval.
- Turnaround
- Provider states 5–7 working days for most in-house repairs, with a paid 72-hour fast-track option. Forwarded work can take up to three weeks.
- Pricing
- Provider states a £39 inspection fee if a non-warranty repair is declined, waived when work proceeds; standard DPD shipping is listed as £15 each way/leg as described on the booking page.
- Repair warranty
- Provider states warranty repairs are handled at no extra cost and replacement parts used in in-house repairs carry a six-month warranty.
- Public hours
- Remote technical support Monday–Friday 08:00–17:00.
- Water-damage policy
- Provider states it does not repair liquid-damaged equipment and recommends replacement.
Manufacturers serviced
Repair services
- remote fault diagnosis
- DJI drone inspection and quotation
- in-house DJI repair and servicing
- warranty repairs
- 72-hour fast-track repair
- forwarding selected repairs to DJI Europe
- post-repair testing
Drone categories
- DJI consumer
- DJI enterprise
- DJI payloads and selected professional equipment
Repair workflow
- Remote support
- Open online ticket
- Courier/drop-off
- Inspection and quote
- In-house repair or forwarding
- Full testing
- Return
Verification sources
These sources support the public fields above. DronePulse has not conducted a test repair or onsite inspection.
Intake, inspection, fees, in-house/forwarded work and testing
Checked August 2, 2026Confirms Heliguy business identity as a DJI-listed dealer; does not prove repair accreditation
Checked August 2, 2026Own this business or see a change?
Submit corrected hours, services, contact information, closure details or manufacturer evidence.